We offer delivery with DHL and DHL Express (excluded in certain areas).
Our standard delivery time is between 4-7 working days. However, during busy periods, delivery times may be longer. The current delivery time is shown when you select the delivery method at checkout. The delivery time is also shown on the order confirmation.
Please note that none of our carriers offer deliveries on Saturdays, Sundays or public holidays.
How does delivery with DHL work?
DHL offer two types of delivery:
- Home delivery
- Service Point Delivery
Home delivery
DHL will deliver your package to your home. If you are not at home during the delivery attempt, DHL will leave a notice in your mailbox. This notice will provide instructions to pick up your package at the nearest post office within 10 days or how to arrange another delivery time.
Please note that if the package is not picked up within 10 days, it will be automatically returned to our warehouse.
Delivery time
The delivery time varies based on your postcode.
Standard delivery typically takes 4-5 business days.
For the following postcodes, the delivery time ranges from 4-7 business days.
- 07000
- 35001
- 38001
How does express delivery work?
Your parcel will be delivered to your residence by DHL Express.
If you are not at home during the delivery attempt, DHL will leave a message in your mailbox with instructions on how to arrange a redelivery.
If delivery does not occur within 30 days, DHL will return the parcel to us. Once we receive the returned parcel, we will notify you via email and issue a refund. You will receive another email confirming the refund.
Delivery Schedule:
- Monday - Thursday
Order before 17:00 → Next business day delivery.
Order after 17:00 → Delivery within 1-2 business days.
- Friday - Saturday
Order before Saturday 22:00 → Delivery on Monday.
- Sunday
Orders placed on Sunday → Delivery on Tuesday.
Please note that we do not offer express delivery to the following postcodes:
07700-07703, 07710-07714, 07720, 07730, 07740, 07748-07750, 07760, 07769, 07800, 07810-07820, 07828-07830, 07839, 07840, 07849, 07850, 07860, 07870-07872, 11320, 11330, 11339, 11349, 11350, 11351, 11393, 11610-11612, 11648, 11659, 11679, 11687, 11688, 11691-11693, 25717, 25788, 27324-27327, 27659, 27664-27668, 31415, 31417, 31418, 33554-33559, 33576-33579, 33599, 33693, 33694, 33730, 33731-33739, 33774-33777, 33779, 33799, 33810-33819, 33830, 33836-33846, 33873-33880, 33885-33890, 34120, 34149, 34159, 34191, 34218, 34219, 34240, 34246-34249, 34258-34260, 34340, 34409, 34450, 34777, 34829, 34830, 34839, 34840, 34842, 34844, 34847-34849, 34884, 34887, 34888, 39880, 43311, 43320, 43360-43363, 43370-43376, 43379, 43511-43513, 43594-43597, 43736-43739, 43746, 43747-43749, 46199, 48879, 48880, 48890, 48891, 48895, 51001-51005, 52001-52006
The Canary Islands
35001-35019, 35060,35090, 35100, 35106-35110, 35118-35120, 35128-35130, 35138-35140, 35149, 35190-35230, 35240,35250, 35259, 35260, 35269, 35270, 35280-35299, 35300, 35307-35310, 35319, 35320, 35328-35330, 35333, 35338-35340, 35349, 35350, 35360, 35368, 35369, 35400, 35411-35415, 35420-35423, 35430-35432, 35450, 35457-35460, 35468-35470, 35478-35480, 35488, 35489, 35500, 35507-35510, 35518-35520, 35530, 35539-35544, 35550, 35558-35562, 35570-35572, 35580, 35600, 35610-35613, 35620, 35625-35630, 35637-35640, 35649, 35650, 35660, 38001-38010, 38107-38111, 38120, 38129, 38130, 38139-38140, 38150-38190, 38200-38208, 38240 ,38250-38270, 38279-38298, 38300, 38310-38315, 38320, 38329, 38330, 38340, 38350, 38355-38360, 38369-38380, 38389-38399, 38400, 38410-38420, 38428-38430, 38434-38440, 38449, 38450, 38458-38460, 38470, 38479, 38480, 38489, 38500, 38508-38510, 38520-38560, 38570-38580, 38588-38595, 38600, 38610-38618, 38620, 38626-38632, 38639-38652, 38660, 38670, 38677-38690, 38700, 38710-38715, 38720, 38726-38730, 38738-38750, 38758-38770, 38779, 38780, 38787, 38789, 38800-38813, 38820, 38829, 38830, 38840-38852, 38860-38870, 38879-38892, 38900, 38910-38917
Tracking your order
We'll send you an email with a tracking number as soon as your package leaves our warehouse.
Please allow up to 3 working days for tracking information to become available.
All our parcels are shipped from Poland. You won't be able to track your parcel while it's in transit between Poland and the delivery country. The tracking will become active once the package arrives at the sorting facility in your country